The Fort Smith Fire Deptartment helped us out during an emergency.
The city of Fort Smith shut the water off to a site with critical heat sensitive infrastructure when it was 95 outside causing the cooling towers to run dry and in turn overheating the chillers causing building to overheat.
The fire dept filled the towers for us allowing us to reset and run chillers and cool the building back down.
A telecommunications site in Bentonville AR with critical infrastructure had an issue with squirrels entering the facility through damaged bird screen on an outside air louver. This was especially critical due to the type of infrastructure and definitely an emergency since the squirrel or squirrels chewed some fiber optics in half. We rescreened the damaged sections of louver and the squirrel problem is no longer a problem
